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Los Altos city manager, police chief ask residents to weigh in on 911 communications as police building ages
Summary
Los Altos City Manager Gabe and the police chief asked residents to respond to a forthcoming "Join the Conversation" mailer and online link about public-safety priorities, highlighting concerns about 911 communications and noting the police building—built in 1968—needs major upgrades to remain functional in disasters.
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Gabe, Los Altos city manager, said the city will mail a "Join the Conversation" flyer in the "next coming days or weeks" and will post a series of behind-the-scenes videos asking residents to weigh in on public-safety priorities, particularly how 911 communications among police, fire and paramedics should work.
"If you live in Los Altos, in the next coming days or weeks, you're gonna receive a 'Join the Conversation' flyer," Gabe said, urging residents to use the on-screen link or return the mailer to share feedback. He said the posts and updates will be "different from what you normally see" and intended to give a firsthand view of officers' daily work.
The police chief said the department's current police building "dates back to 1968," and that it requires "a lot of major upgrades and repairs" to stay prepared and functional during any disaster. The chief said the department will show footage from behind the scenes in the existing space to illustrate staff operations and the facility's needs.
City officials did not announce any specific construction plans, timelines, cost estimates or funding sources during the remarks. The outreach appears aimed at collecting resident priorities before staff presents proposals or formal recommendations.
The city manager said the outreach will center on ensuring 911 communications among police, fire and paramedics work effectively; no formal actions, motions or votes were reported during the recorded remarks. The city plans to follow up with posts and mailed materials and encouraged residents to provide input through the provided link or by returning the mailer.

