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Alameda outreach supervisor urges more staff mental‑health supports as homelessness work intensifies
Summary
At the Feb. 26 Social Service & Human Relations Board meeting, outreach supervisor Raul Sagenio described intake challenges, staff trauma exposure and the need for better supports for outreach workers who repeatedly engage people experiencing homelessness.
Raul Sagenio, the engagement specialist supervisor in Alameda’s Housing & Human Services division, told the Social Service & Human Relations Board on Feb. 26 that outreach work often requires multiple contacts and places heavy emotional demands on staff.
"One in five most adults experience a mental illness each year," Sagenio said during his presentation, using that statistic to underscore the prevalence of mental‑health needs among people his team serves. He…
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