Committee advances utility customer-protection bill, 16-10

Consumer Protection, Technology & Utilities · March 24, 2026

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Summary

The House Consumer Protection, Technology & Utilities Committee voted 16-10 to advance House Bill 2333, a comprehensive update to Chapter 14 intended to balance utility collection needs with protections for customers, including expanded payment arrangements and preserved winter shutoff protections.

The House Consumer Protection, Technology & Utilities Committee voted 16-10 to advance House Bill 2333, a comprehensive update to Chapter 14 of the state code that governs utility customer assistance programs.

The presenter summarized the bill as balancing the needs of utilities to collect payments with consumers' rights to regain good standing. "It sets clear rules for security deposits, expands payment arrangements based on poverty levels, and maintains critical winter shutoff protections," the presenter said.

Opponents on the panel argued the bill is more generous than a previously passed Senate version and warned it could shift costs to paying customers. "This bill simply goes far beyond what the senate is ever going to do," one committee member said, urging compromise and a no vote unless revisions are made.

Committee debate emphasized the need to protect paying customers while providing tools for unpaid consumers to get back on track. Supporters framed the measure as an effort to protect Main Street consumers rather than Wall Street interests and invited continued conversations among committee members to reach common solutions.

The clerk's roll call recorded 16 yays and 10 nays and the chair announced the bill passes the committee. The committee did not detail amendments in the recorded segments; the bill will proceed to the next stage of House consideration.