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Rathdrum council adopts updated utility policy, formalizes backflow testing and notice procedures
Summary
Council adopted an updated utility policy that clarifies fee schedules, who may waive late fees, payment-plan tracking, and backflow (cross‑connection) testing expectations; staff will send notices, run verification, and use a certified‑tester list to enforce compliance.
Rathdrum — The City Council voted to adopt an updated utility policy that establishes clearer procedures for delinquent accounts, payment arrangements and backflow (cross‑connection) testing required under state rules.
Staff described the policy changes and implementation steps: the fee schedule will be posted on the city website; text‑message reminders will be sent before door‑hanger shutoff notices; payment plans can be tracked through the billing system; and the city…
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