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Anna council hears White Glove AI demo; members express interest in pilot
Summary
A vendor presentation showed a city‑trained chat and voice agent that can operate in dozens of languages and index council meeting transcripts; council members asked about staff impacts, security and integration and signaled openness to further exploration and a pilot.
Nick James, CEO of White Glove AI, demonstrated a suite of city-facing tools the company says can automate routine resident requests, provide multilingual phone and chat service and make meeting records searchable.
James told the City Council the firm provides consulting, due diligence, secure implementation and long-term managed service, and said security is “job zero” in the company's work. He demonstrated a phone agent trained on a copy of the city website that answered a sample question about…
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