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Staunton council approves code changes to allow limited utility bill adjustments
Summary
Council unanimously approved ordinances to permit limited billing adjustments for toilet leaks (subject to proof of repair every 36 months), to codify adjustments for pool draining and major underground leaks, and to allow vacancy status that can suspend trash bills when water remains active for boilers.
On March 12 the Staunton City Council voted to amend city code to clarify and expand when staff may grant utility bill adjustments.
Miss Moyers, the city finance official, summarized three categories of changes: (1) allow one adjustment every 36 months for a high bill caused by a toilet leak if the customer shows the repair was done…
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