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Lawmaker questions IRS official on balancing speed and accuracy in claims processing
Summary
A lawmaker representing Ogden, Utah, pressed an IRS official on how the agency is boosting claims-processing volume without sacrificing accuracy, and the official pointed to technology and direct deposit while citing IG, GAO and National Taxpayer Advocate reports that prompted rule changes.
A lawmaker representing Ogden, Utah, pressed an IRS official on how the agency is incentivizing higher claims-processing volumes while maintaining accuracy, saying the lawmaker represents “over 7,000 IRS employees in Ogden” and praising their dedication.
The lawmaker asked, “Can you speak to how you are simultaneously incentivizing the…
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