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Norristown council awards residential trash contract to JP Mascaro amid resident complaints
Summary
After a public hearing with residents criticizing missed pickups and slow cart replacement, Norristown council voted to recommend award of the borough's residential solid-waste and recycling contract to JP Mascaro and Sons, selecting the once-per-week pickup option and building in vendor accountability measures.
Norristown council voted March 17 to recommend the borough award its residential solid-waste and recycling contract to JP Mascaro and Sons, choosing a once-per-week trash collection schedule while keeping the twice-week option available for later consideration.
The decision followed a lengthy presentation by municipal procurement staff and more than an hour of questions from residents and council members. Seon Chen, who presented the RFP findings, said the borough's online solicitation was distributed through PenBid; 26 entities downloaded the documents but only JP Mascaro submitted a final responsive proposal, which the scoring committee averaged at 84.25 out of 100. Chen said staff included a shared complaint mailbox, a 48-hour turnaround standard for cart repair or replacement and…
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