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Richland County staff outline options to replace SunGraphic mail service; commissioners weigh lease vs. purchase

Richland County Board of Commissioners · March 25, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County staff told commissioners they are considering buying or leasing postage meters from Quadient or Pitney Bowes after the vendor handling mail reported losing roughly $3,000 a month. The board was warned the vendor contract ends May 6 and that in-house processing would shift more work to county staff.

The Richland County Board of Commissioners on March 24 heard a staff presentation on replacing the county's outsourced mail service after the current vendor said it could not continue at existing rates.

"They were losing approximately $3,000 a month in postage," Rachel Troyer, a Central Services staff member, told the board as she summarized vendor outreach and options. Troyer said staff solicited proposals from Pitney Bowes and Quadient and that Quadient submitted the clearest pricing.

Troyer outlined two procurement paths: purchase or lease. The meeting transcript shows a quoted purchase price of $21,973.25 for four postage…

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