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Council questions Unicorn payroll renewal after years of implementation issues
Summary
The IT director recommended renewing the Unicorn HRO payroll and HR software for 12 months to maintain payroll continuity while staff compile a report on lingering implementation issues raised by employees. Council asked for clarification on time‑stamp rules and employee experiences before voting.
Noble Varghese, director of information technology, presented agenda item 10.23 seeking authorization to continue the city’s annual license and support services for Unicorn HRO LLC for the payroll and HR system. Varghese said the software went live around 2022–2023, earlier implementation problems have been addressed and uptime is…
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