Council reviews one-year renewal for affordable‑housing portal contract; staff cites nearly 500,000 page views in 2025

Gigi Ghazal, director of the city’s Division of Affordable Housing, presented resolution 10.17 to renew a one-year contract with Intellectix Inc. to maintain the consolidated affordable‑housing portal at affordablehousingjc.com. Ghazal described the portal’s three end-user groups — residents applying, developers/property managers administering lotteries and city staff monitoring compliance — and said the administration has seen substantial public interest.

Ghazal said the renewal amount being requested for one year is $199,680. Councilmembers asked whether public housing (Jersey City Housing Authority) could be integrated; Ghazal said the Housing Authority maintains its own portal but the city portal links to it and staff have begun preliminary conversations about a broader build‑out that would require additional contract work and funds. Data analyst Kaya Sittinger (the portal’s data analyst and community engagement coordinator) said the portal had just over 14,000 registered users and roughly 500,000 page hits in 2025, clarifying that the larger number represented page views rather than unique applicants.

Council asked for follow-up and training offers for council members and staff; Ghazal said staff have training slides and briefings available. No final vote on the contract renewal was recorded in caucus; the item was scheduled on the council agenda.