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Cave Creek council adopts revised water service adjustment policy
Summary
The Cave Creek Town Council on March 17 approved Resolution No. 2026-06, revising the town's water service adjustment policy to calculate credits using a customer's prior-year consumption and current tiered rates; the change takes effect with the May 2026 service period.
The Cave Creek Town Council unanimously approved revisions to the town's water service adjustment policy on March 17, adopting Resolution No. 2026-06. The council voted to make adjustments based on a customer's prior-year bills for the same billing period for up to two consecutive months, applying current tiered usage rates while ensuring an adjustment will not reduce a bill below the customer's typical monthly amount. The change takes effect with the May 2026 service period.
A staff member presenting the item said the revised method uses the customer's historical usage as a baseline while applying current approved rates, including tiered levels that may yield…
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