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Revenue Department touts modernization and cost savings as FY27 budget drops slightly
Summary
The Department of Revenue presented a $133.1 million FY27 budget focused on self‑generated revenue and described operational savings from electronic filing, plain‑language communications and other efficiency measures.
House Fiscal and Department of Revenue officials briefed the committee on a $133,100,000 FY27 recommendation for the Department of Revenue, a budget the presenters said is overwhelmingly self‑financed. Abigail Chasten (House Fiscal) told the committee about a $10.4 million reduction in self‑generated revenue line items compared with current operating budgets primarily reflecting standard statewide adjustments.
Secretary Jared Conigley described a slate of operational reforms that the department says have produced measurable savings: requiring businesses to file and pay electronically for business taxes, reducing unnecessary mailings, rewriting communications in plain language, implementing a chatbot for routine taxpayer questions and eliminating cash transactions at revenue offices where the processing cost exceeded cash receipts.
Conigley summarized early effects tied to tax‑reform implementation and improved service: he said refund dollar totals and counts are up compared with prior years (Conigley presented a March snapshot showing increases in the size and number of refunds) and noted the department’s return‑to‑office and OTS invoice savings.
Members had no substantive follow‑up other than a brief exchange noting the importance of continued modernization; the committee adjourned at the end of the Revenue presentation.
