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Captain presents plan to enable direct receipt of wireless 911 calls; committee moves item forward
Government Affairs Committee, Wauwatosa City · March 17, 2026
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Summary
Captain Vetter outlined a plan to upgrade Wauwatosa’s dispatch technology so cellular 911 calls placed within the city route directly to Wauwatosa dispatch, reducing handoffs and improving response times; the committee moved the proposal forward while noting potential merger-related constraints.
Captain Vetter reported that some nearby dispatch centers already accept wireless 911 calls directly and that Wauwatosa’s current routing can create delays as calls initially route to neighboring Milwaukee County centers before assignment…
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