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Maywood trustees split over MyCivic app purchase; board approves the platform
Summary
Trustees voted Feb. 2 to approve the MyCivic community relations management application after discussion about staffing, overlap with existing GOV Q&A functions, and implementation capacity; the purchase passed on a 4–3 vote.
The Village of Maywood Board on Feb. 2 voted to approve the MyCivic community relations management application despite concerns from some trustees about staffing needs and redundancy with the existing GOV Q&A system.
Planning/Zoning Officer Edgar Lara presented a comparison of MyCivic and GOV Q&A, explaining that the Board would need to choose which components to purchase and that current staffing levels are likely insufficient to operate either platform at full capacity. Trustees debated whether a second platform was necessary given personnel limits.
Trustee N. Booker moved to approve the MyCivic application and Trustee M. Lightford seconded. The motion passed with four votes in favor (Trustees A. Sanchez, K. Wellington, M. Lightford and N. Booker) and three votes against (Mayor Edwenna Perkins, Trustee I. Brandon and Trustee M. Jones). Board discussion repeatedly cited concerns about duplication of effort and extra manpower required to manage the system.
Why it matters: The approved platform is intended to manage resident service requests and inspection reports and could change how constituents submit and track requests to Public Works and Code Enforcement. Implementation will depend on the Board's decisions about purchased components and staffing.
