Council seeks clarity on rental inspection '100% compliance' claim after review of inspection reports

Council members on Monday pressed city staff for more detail about a line in the construction and development report stating a “100% compliance rate” for rental inspections. Several council members questioned whether that figure meant all inspected units were initially compliant or whether some were corrected after follow‑up enforcement.

Assistant City Manager Drew Benson said the report did not include a breakdown showing how many units were initially found out of compliance and later remediated; he said the summary reflected that, at the end of the reporting period, units were in compliance. “I do not know how many units that were inspected that were out of compliance and then later brought in,” Benson said.

Staff also said that, across major apartment complexes, the city recorded only six rental‑related complaints last calendar year, a number that surprised staff and prompted questions about whether some calls go unlogged. Council members asked staff to gather comparative benchmarking from neighboring jurisdictions and consider options such as raising the inspection percentage or conducting an anonymous renter survey to better capture unreported issues. No formal policy change was adopted; council asked staff to return with more detailed data.