Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
OPM says online retirement application has halved processing time but backlog remains
Summary
OPM Director Scott Cooper told the subcommittee that the agency's online retirement application has processed more than 130,000 claims and cut processing times from about 90 days to 30–40 days for digital filings; Cooper also said OPM now provides interim pay to retiring employees within seven days.
Members pressed OPM about delays in retirement processing, improper payments and efforts to reduce errors and backlog.
Cooper told the subcommittee OPM launched an online retirement application this year and that roughly 130,000 annuitants have used it. He said processing times for those digital claims have fallen from more than 90 days to about 30–40 days and that OPM’s goal is to reduce electronic processing to about 15 days…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
