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Thief River Falls staff recommend replacing Harris Smartworks with nonproprietary meter data system
Thief River Falls City Council · February 17, 2026
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Summary
City staff said billing problems with Harris Smartworks prompted a proposal to switch to a nonproprietary meter data management system via a four-month transition contract at $5,000 per month; the council approved the move by voice vote.
City staff recommended discontinuing the city’s use of Harris Smartworks for meter data management and moving to a nonproprietary system, arguing the existing vendor relationship has not provided adequate support for the billing office.
The presentation, given by Wayne,…
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