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Public and advocates press for joint emergency communications; APD launches small CSO pilot
Summary
Advocates urged a special meeting to advance a joint emergency communications department so 911 dispatch better routes mental-health calls; APD briefed the committee on alternative-response pilots and a six-month Community Service Officer (CSO) pilot (two part-time temporary CSOs) that will handle limited low-acuity, non-enforcement calls in Edwards sector.
Public commenters and advocates urged the Public Safety Committee on April 6 to call a special meeting to consider a proposal to move 911 dispatch out of the police department and into a joint emergency communications structure meant to route mental-health and non-criminal calls to non-sworn responders.
Savannah Lee of Equity Action told the committee dispatch currently “defaults” to enforcement when housed under law enforcement and that civilian-led crisis teams work only when dispatch routes calls appropriately. Aloki Shaw, president of United Workers of Integral Care,…
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