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Counselors say "undercover" peer teams cut bullying in pilot cases; district plans measured rollout

Corona-Norco Unified School District Board of Education · October 8, 2025
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Summary

Corona-Norco counselors described an "undercover bully solution" pilot that used peer teams to support students targeted by bullying; presenters reported strong case outcomes and said intermediate schools are trained, elementary pilots are limited and high school expansion is being considered.

Counselors from Corona-Norco Unified School District told the board that a peer-driven, nonpunitive pilot program significantly reduced bullying in trial cases and will expand slowly across the district.

Randy Thomas, coordinator of instructional support and counseling services, framed the work as "upstream" prevention that builds social and emotional skills before conflicts escalate. He said the district has piloted restorative mediation alongside the undercover teams to address different kinds of conflict.

"We selected a team. The team came in...and after the first week, we got it to drop a little bit...By the fourth week, the student was down to a 2—and by the fourth week, it went to a 0," counselor Speaker 20 said of one pilot case describing measured reductions in the targeted student's distress.

The pilot model trains peers to provide discrete supports during school routines; in one description the peer team included influential students who would "just say hi" or sit with a student to reduce isolation, while the program emphasizes never naming or shaming individuals. Presenters said 100% of targeted students in their samples rated the undercover team as successful and that team members broadly reported willingness to participate again.

Board members pressed for data and scope. One board member asked whether the results presented reflected a single case or aggregate outcomes; presenters said the statistics shown were overall findings, while acknowledging elementary implementation remains a small pilot and that intermediate schools have completed training. "We only had about 4 at the elementary [pilot]," a presenter said and committed to providing detailed counts on request.

Counselors described the model as complementary to restorative mediation, explaining that staff use a 0–10 intensity self-rating to gauge when mediation or more sustained intervention is needed. A restorative-mediation presenter said the process ‘‘slows that process down’’ so students can reflect and repair relationships rather than only relying on exclusionary discipline.

The board signaled support for the approaches but repeatedly emphasized careful scaling and data transparency. Presenters said the district plans to grow the programs over the school year, will continue retraining counselors, and will provide the requested usage and outcome numbers to the board.