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Council hears plans to expand street teams, emergency management office and 911 automation oversight
Summary
Public safety leaders described an 18-month street-team pilot and a planned expansion; the city is working with PERF on a use-of-force review, building an emergency management office, and deploying automated handling of nonemergency calls with live supervisory QA at the dispatch center.
Craig Morgan, Akron's chief of public safety, and Tony Ingram, a public-safety strategist, briefed council on coordinated public-safety initiatives, including an 18-month street-team pilot, a contracted PERF use-of-force review, and the formation of an emergency management office.
Ingram said the street-team pilot began in January and has partnered with researchers to evaluate outcomes. "So far, it has been nothing but positive," he said; he added that phase 2…
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