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New Hampshire resident presses board over $300–$400 water bills; staff urges leak checks and follow-up
Summary
Gilbert Sanchez, a new resident, told trustees he and neighbors have received sharply higher water bills. Staff and trustees urged individual troubleshooting — particularly checking for leaks and meter readings — and committed to follow up with residents who reported spikes.
A new Hampshire resident raised concerns at the Sept. 25 meeting about unusually high water bills that he and neighbors have received, prompting staff to urge individual follow-up and leak checks.
“My niece has swimming pools; she fills it up and not even her water bill is that high,” said Gilbert Sanchez, who identified himself as a new resident and said he and neighbors were receiving bills in the $300–$400 range. He asked the board for justification and a review of billing practices.
Village officials said they have tried to publicize rate changes and to work with residents individually. Staff and trustees noted that abrupt jumps in monthly consumption are often caused by household leaks; one resident said replacing faulty toilet seals reduced a prior bill that had shown extremely high meter readings.
Village staff asked the resident and neighbors to contact village hall so staff can review individual meter reads and investigate leaks or meter errors. Trustees and staff said they would follow up directly with households that reported steep billing spikes.
