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IT director flags 146% rise in subscription costs, warns of cybersecurity and cloud budget pressures
Summary
IT Director Annie Dove told the council that subscription and cloud costs have grown substantially (she cited a 146% increase over several years), described recent CISA cybersecurity assessments, proposed a $100,000 capital ask for security/access control and identified possible ERP cloud migration costs (vendor estimates discussed: implementation >$600,000; recurring ~$250,000).
Annie Dove, director of the Office of Information Technology (DoverNet), walked the Council through the FY2027 proposed IT budget and operational priorities on March 4, highlighting growing subscription costs, cybersecurity readiness and long-term enterprise planning.
Dove said the department is an internal service fund that charges municipal departments for PC-replacement and IT support and that subscription and cloud-based licensing has increased markedly: she cited a 146% rise in subscription-related spending over recent…
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