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Finance staff outlined new billing platform, fraud controls and a 10-year forecast
Summary
Director Tiffany Hooten presented Finance responsibilities, a new billing platform serving about 30,000 homes, active cash and investment management with PFM, a 2026 CIP update and internal controls credited with preventing recent external fraud attempts.
Director of Finance and Administration Tiffany Hooten introduced the Finance team and summarized the department's core responsibilities at the Feb. 18 study session, including budget and financial reporting, a 10-year forecast, the Capital Improvement Plan update scheduled for 2026 and customer service for utility billing.
Hooten said the Customer Service group manages water and wastewater utility…
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