Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Utility Billing topic

No spam. Unsubscribe anytime.

Township approves $59,724 Neptune 360 meter‑reading service renewal

Waterford Township Board of Trustees · March 9, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Trustees approved an annual Neptune 360 hosted software service renewal for meter reads covering roughly 29,000 water meters, at an invoice of $59,723.88 charged to contract line 59044‑92140.

Frank described the Neptune 360 hosted software that collects reads from about 29,000 water meters and supplies data used to bill water and derive sewer usage. "We download all those readings, and that's what we use to generate the monthly or quarterly bills for the residents," Frank said.

Trustees discussed prior year costs and noted annual increases are typically in the 3–5% range for hosted services. A trustee moved to approve the invoice from Ferguson for $59,723.88 from line item 59044‑92140; the board approved the payment by roll call.

Officials said the software also provides operational benefits including leak and backflow detection through flow reports that help billing staff notify customers of unusual consumption.