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Fiber provider pitches 'fiber-to-the-premises' build in Oak Ridge; council seeks franchise terms and affordability details

Oak Ridge City Council · November 18, 2025
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Summary

A fiber provider described a plan to build fiber-to-the-home in Oak Ridge and said the company typically uses pole attachments and right-of-way/franchise agreements; councilors pressed for pricing, coverage, and protections for city assets and noted Comcast and AT&T are existing providers.

Representatives from a fiber provider told the council they are evaluating Oak Ridge for a fiber-to-the-premises network, emphasizing potential benefits for businesses, telehealth and remote learning. The company said it would seek a franchise or right-of-way agreement and, where available, use existing utility poles for aerial installation.

Company representatives said their standard retail example in other markets is a 1-gigabit plan priced at roughly $50 per month, while stressing that exact pricing and buildout details vary by market. "Our most popular pricing plan is 1 gig speed for $50 a month," a company representative said when asked about affordability.

Council members raised questions about whether the service would be part of city utilities (staff and the company said it would operate independently, like an incumbent cable or broadband provider), whether the company had plans to serve low-density areas, and how the city would protect its rights-of-way and assets. The company’s VP of network expansion, Nate Shuler, said the firm intends to build to most residential areas and that build costs vary by distance from trunk lines; he said their residential drop distance limit is roughly 2,200 feet in typical circumstances.

City staff said any move forward would require a franchise ordinance and pole-attachment or right-of-way agreements and that the council should be aware of existing incumbent franchises (Comcast) and state franchise provisions. Council members said they want more detail on coverage maps, affordability plans for lower-income households, customer service arrangements, and specific franchise terms before staff pursues a formal agreement.

Next steps: Staff will collect questions and follow up with the company; if the council wants to proceed, staff said it would negotiate a franchise and pole-attachment terms and return with a recommended agreement for council review.