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Presenter explains texting 911 is available; callers still urged to call 911
Media transcript · April 15, 2025
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Summary
A presenter explained that text-to-911 is available as an emergency option — introduced around 2018 — and is intended for situations when callers cannot speak; the presenter said usage remains low.
Moderator asked, “Did you know you can actually text 911?” The presenter responded that texting 911 is available as an emergency option but that calling 911 remains the preferred method when possible.
The presenter said the text-to-911 capability was rolled out in about 2018 and described situations where it provides a critical alternative, such…
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