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Orland Park to add AI chatbot to website, approves Polco survey partnership
Orland Park Board of Trustees · April 8, 2026
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Summary
The village approved an agreement with Citibot to deploy an AI chatbot as part of 'VOP Connect' for 3-1-1 service requests and separately approved a community survey partnership with Polco to gather resident feedback.
The Orland Park board approved an agreement with Citibot to add an AI-powered chatbot to the village website and also approved a community survey partnership with Polco to gather resident feedback, Mayor Jim Dodge said.
Dodge framed the Citibot deployment as part of "VOP…
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