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ADMH launches automated certification system, notes staffing stabilization; license-plate preorders fall short by seven
Summary
ADMH reported a successful soft launch of the Automated Alabama Certification Program (ACAP) on Oct. 31 to register providers and reduce paperwork, said staffing across facilities is stabilizing, and noted the mental health license plate needs seven more pre-orders to proceed without the colored-background option.
At the Nov. 21 Board meeting, Associate Commissioner Brooke Hibbard told trustees staffing across ADMH facilities is stabilizing and that the Office of Certification Administration has rolled out the Automated Alabama Certification Program (ACAP).
Hibbard said the ACAP soft launch on Oct. 31 was successful; the system has begun registering providers and accepting applications. ADMH expects ACAP to eliminate redundant steps, offer real-time status and updates to providers, and increase timeliness and accuracy in certification processes.
Hibbard also said contract staffing remains in use but ADMH no longer relies on emergency staffing levels that carry higher costs. Public Information Officer Malissa Valdes reported ADMH promoted Suicide Prevention Month and noted the agency has not yet reached the 1,000 pre-orders required to produce a mental health specialty license plate; seven more orders would allow ADMH to request a plate without the colored background. Valdes said $41 from each tag purchase goes to mental health programs to promote crisis-center awareness and related work.
No board action on ACAP procurement or license-plate funding occurred at the meeting; staff said they will continue outreach to providers and the public.
