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Families press council over steep service-hour cuts, unclear assessments and missing abuse-registry materials
Summary
During open floor the council heard multiple accounts of large reductions in individual service hours and inconsistent exception processes; members urged clearer plain-language guidance, confirmed reassessment options and agreed staff will keep pursuing access to an IDD abuse-registry slideshow.
Multiple family members and council participants raised concerns March 23 about sharp reductions in service hours, inconsistent exception processes across brokerages and difficulty finding authoritative information about assessment, appeals and an IDD abuse registry.
A parent and resident (speaker 7) described dramatic hour reductions and the lack of a consistent appeal or exception process: "Every single person in every county with every different brokerage, with every different…
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