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Annapolis after-action review of severe winter storm urges clearer sidewalk policy, more call‑center capacity
Summary
Emergency Manager Kevin Simmons presented an after-action report detailing strengths — 24/7 EOC operations, coordinated sheltering and mutual‑aid — and weaknesses including call-center staffing, inconsistent sidewalk-enforcement messaging and limited contractor availability; officials recommended updating the snow plan and prioritizing fixes.
Kevin Simmons, the city’s emergency manager, presented the Office of Emergency Management’s after-action review of a recent prolonged winter storm, describing the review method (surveys, EOC workshop) and a set of strengths and areas for improvement.
Simmons told council the city’s emergency operations center sustained 24/7 coverage over multiple operational periods, used hotels to house essential personnel, coordinated with state resources and the National Guard, and operated an eight-day continuous warming center. “We made decisions as we need to make decisions based on the best available information at the time,” he said.
The after-action identified operational successes and several needed improvements: the report recommended increasing continuous staffing hours for snow operations, adding…
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