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Residents complain of Brightspeed crews on private yards; city says it will issue 30‑day notice under franchise agreement
Summary
Residents told the council Brightspeed crews placed conduit and left unsafe holes on private property and did not use Alabama One Call locates; city staff said they have compiled grievances and will send Brightspeed a 30‑day notice under the franchise agreement with potential next step to seek termination if issues are not mitigated.
Multiple Enterprise residents told the City Council on April 7 they have experienced repeated, unwanted door-to-door solicitations and alleged property damage caused by Brightspeed crews working in the area.
Phyllis Forbes, a long-time resident, said crews placed an orange conduit on her private yard, left a roughly 20-inch-deep hole and did not respond when police were called for the initial incident. "They trespassed on our property, put that hole there," Forbes said, and asked what the city can do to hold the…
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