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Committee advances bill to require agencies investigate complaints rather than optional review
Family and Children Services · February 9, 2026
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Summary
Senator Burton’s House Bill 13‑07, which changes language from 'may' to 'shall' to strengthen complaint receipt and investigation, passed committee 8‑0. Sponsor said it improves agency efficiency and public trust.
Senator Burton presented House Bill 13‑07 to clarify that agencies receive, investigate and resolve complaints by…
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