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Downtown merchants press San Bruno council to fix malfunctioning parking kiosks and enforcement
Summary
Multiple downtown merchants and residents told the San Bruno City Council on Sept. 24 that solar-powered kiosks have repeatedly failed, leading to unfair $50 citations, lost customers and revenue; staff said 16 of 83 kiosks are affected (eight by vandalism) and agreed to post clearer outage and dispute instructions and return with an update.
Downtown merchants and residents urged the San Bruno City Council on Sept. 24 to address widespread problems with a recently launched parking program that they say has driven customers away.
"It's become chaos to me," Rebecca Milano told the council during public comment, describing seniors and shoppers who receive $50 tickets after kiosks fail. Several speakers said they have had customers receive citations seconds after parking while trying multiple kiosks that were not accepting payments.
Acting police command staff acknowledged a spike in kiosk outages and described technical and vandalism issues. The acting chief said 16 of the city's 83 kiosks…
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