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COO outlines tech upgrades, audits and workforce push as budget priorities
Summary
The city’s chief operating officer told the council the administration is rolling out Google Workspace, auditing software and utilities spending, and pursuing workforce retention strategies while noting capital project dashboards and a sustainability agenda tied to federal grants.
The city's chief operating officer presented a wide-ranging operations briefing to the committee, saying his office is focused on improving systems, aligning personnel with strategy and increasing transparency.
The COO told the committee the city is updating core systems with a Google Workspace rollout and is conducting audits of software utilization and utility spending to improve procurement and performance. "We analyzed some of the calls that came through the office," he said, adding that "20% of the calls that came through the office were internal calls. 20% were facility…
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