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Commission hears collection shortfalls; tax‑intercept yields 56% so far, water disconnect success mixed
Summary
Staff told commissioners that tax‑refund intercepts have recovered funds for about 56% of accounts sent, while standard disconnects this year resulted in full payments for roughly 40% of accounts (about 60% made partial payments); remaining eligible accounts will return to collection and some will face March disconnects.
The Water Works & Mining Commission reviewed customer‑account collection results and a forthcoming round of water disconnects, with staff reporting mixed success for recovery programs and plans to return remaining eligible accounts to collection.
The customer support supervisor said commission staff had recovered funds from about 56% of accounts submitted to the Department of Revenue…
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