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Holyoke Commission on Disability approves 17‑question accessibility survey to be distributed to residents
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Summary
After reviewing format, translation and distribution logistics, the Commission on Disability unanimously approved a 17-question resident survey and authorized translations and distribution via SurveyMonkey, print mailings and QR code outreach.
The Holyoke Commission on Disability voted to approve a 17-question accessibility survey that the commission’s small working group developed to assess barriers faced by residents with disabilities.
Marlene moved to approve the survey as presented; Chair Lynn seconded. A voice vote recorded affirmative responses from Marlene, Betty, Jess, Sarah and the chair; the chair declared the survey approved. The commission instructed staff to proceed with translations (Spanish and Haitian Creole), to set up the survey on SurveyMonkey, generate a QR code and pursue inclusion in the April resident mailing where possible.
Members discussed scope and distribution: the commission agreed the initial rollout should be limited to Holyoke residents to capture local needs, with a later opportunity to share aggregated results with local businesses and community partners. The group emphasized clear accessibility and language statements on event materials so residents can determine whether they can participate.
Logistics discussed included whether the survey platform could replicate specific formatting and whether the commission should contract SurveyMonkey for analysis; Kelly volunteered to explore platform capabilities and costs. Commissioners asked staff to send the finalized survey to the translator (Natalie) as soon as the vote was finalized so translations could be included in the April mailing deadline.
The commission agreed to revisit wording of February minutes at the next meeting before formal approval of those minutes, and to proceed with the survey implementation steps discussed.
