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Accenture says Oracle security redesign on track; user testing set for July

Continuous Improvement Steering Committee (Dallas County) · April 13, 2026

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Summary

Accenture reported progress on two Dallas County Oracle workstreams: application managed services and an access-governance security redesign meant to reduce excessive privileges and enforce segregation of duties. User acceptance testing is planned for mid-July with a planned September go-live window for configured controls.

Dana Palani, Accenture—s delivery lead for Oracle work, told the committee the firm has two active workstreams in Dallas County: ongoing application managed services (AMS) to stabilize and optimize Oracle and a security redesign to implement least-privilege access and segregation of duties controls.

Palani said the security-redesign project has completed its initial phase and is in a confirmation phase that includes design workshops with business stakeholders. The redesign aims to flag potentially fraudulent transactions (for example, when a single person both hires and pays an employee) and to create gated checkpoints for configuration review. Palani said user-acceptance testing is scheduled for mid-July and that the project remains on track for a subsequent go-live.

Commissioners asked how the project will measure success and whether license reductions will follow from removing unnecessary access. County staff said reconfiguring privileges should reduce license costs by removing unneeded access; they also said the security and ERP teams will control superuser keys and access. Accenture representatives said the AMS work has improved payroll processing time and system stability, and that no P1 outages have been reported since the AMS began.

Committee members asked for follow-up on the metrics that will show whether incidents and resolution counts are trending down after the redesign; Accenture said short-term fluctuations in ticketing are normal and that the project will present security metrics at gated checkpoints.