Fort Collins previews redesigned fortcollins.gov with simpler navigation and accessibility upgrades

Amanda King, the city’s chief communications and engagement officer, previewed Fort Collins’ redesigned website during the council meeting, saying the two-year project reduced the site from thousands of pages to roughly 600, improved mobile responsiveness and migrated the city to a Granicus cloud platform.

"Last year we saw over 1,600,000 users and more than 443,000 returning users," King told the council as she walked through a short demo of fortcollins.gov. She said the redesign uses "journey-based navigation" so residents find services by what they want to do rather than by department, and highlighted hubs for licensing and assistance programs.

King said the team worked to comply with the state’s 2024 digital accessibility law and reduce reliance on PDFs; the new site also includes a prominent search bar and a feedback button so staff can quickly identify content residents cannot find.

Council members praised the redesign as a needed modernization. A council member called the site "incredible," noting the reduction in content sprawl; another said the city’s move to a .gov domain adds legitimacy and will help residents find accurate information. The mayor and others urged residents to test the site and use the feedback function.

The city manager said staff will continue to optimize the site based on user feedback. King invited the public to review the site and provide comments through the feedback button on fortcollins.gov.

The presentation concluded with council consensus that the redesigned site makes city services easier to find and more accessible for residents.