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Seattle updates online public comment form after recent outage; city says changes are minimal for users
Summary
After a recent remote public-comment outage, the council said the online registration form was updated to meet city standards; the sign-up link remains the same but users will access the form via a separate link and receive the same confirmation email with instructions.
The council president told members on April 13 that the city’s online remote public-comment registration form was updated after an earlier outage. The sign-up link that the public uses has not changed, the president said; the only visible change is that the form will now be accessed from a separate link rather than being embedded directly on the public-comment page.
The president thanked the Information Technology Department for correcting the failure quickly and said the update is designed to comply with city standards and have minimal impact on members of the public. Speakers noted the communications team will publish a short walkthrough video so residents understand the new interface and continue to receive confirmation emails with instructions on how to provide remote public comment.
No policy changes were announced; council members described the update as an operational fix following the earlier system collapse.
