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City offers optional service‑line protection plans through third‑party vendor
Summary
The City of Greensboro is partnering with Service Line Warranties of America to offer voluntary protection plans for exterior water and sewer lines; participation is optional and the city says it will not affect homeowners' utility rates.
The City of Greensboro announced a partnership with Service Line Warranties of America to offer optional protection plans that cover home exterior water and sewer lines connecting to the city's utility system.
The FYI Weekly program explained these plans are voluntary and that enrollment "does not impact your homeowners' rates with the city," language included in the city's announcement. The program provided a vendor webpage for more information (slwaplans.com/greensboro).
The bulletin described the program as an independent, third‑party product. It did not include a detailed description of plan costs, claim limits, or specific exclusions; those details were not specified in the program and residents were directed to the vendor site for terms and coverage levels.
Homeowners with questions about whether a line is their responsibility or the city's were reminded that the City repairs utility lines under roads but that lines running under or through private property that connect to a house are typically the homeowner's responsibility.
