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Elko County approves NeoGov HR/payroll implementation after staff warn of payroll risks
Summary
After describing repeated payroll calculation problems and manual workarounds under the county's current system, staff recommended and the commission approved a capital purchase to implement NeoGov HR/payroll modules, with implementation-funded from capital and ongoing maintenance to move to the operational budget after year two.
Amanda (county HR staff) told the commission the county's current payroll module in Central Square has produced errors — including payroll tax calculation problems and inconsistent system changes — that required staff to audit employee pay each period. She said the county has vetted NeoGov for several months and tested multiple scenarios across departments.
"There's been a number of issues with it from not calculating payroll taxes correctly… We're struggling with time card management and scheduling… and frankly at this point, we feel that it's a compliance risk," Amanda said.
Commissioners and staff noted NeoGov's familiarity with the county (the county already uses NeoGov for onboarding and performance management) and said capital funds are available for year‑one implementation expenses; recurring maintenance would move to the operational budget after the two‑year implementation window. One commissioner emphasized staff time savings and pressed NeoGov representatives for assurances on support during implementation.
Following discussion, a commissioner moved to approve the capital expenditure to build out the NeoGov platform. The motion was seconded and carried by voice vote. Staff said the implementation includes on‑site training, development work and a transition plan to move maintenance into ongoing operational budgets after the initial period.
