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Committee weighs ClubProfit tee-time feature as member rounds, membership rise
Summary
Town committee reviewed higher play this year and debated whether to buy a ClubProfit feature that would reveal who is on open tee times; staff reported member rounds rose to about 46% of play and agreed to cost and policy follow-up.
Members of the Town of Yarmouth's golf oversight committee discussed membership growth and a potential ClubProfit booking feature that would show who is booked on open tee times.
A staff member reported that, from April 1 through the current meeting date, the courses tallied about 41,000 rounds this year compared with roughly 34,500 in the same span last year, with member rounds increasing from about 14,500 (≈42%) to 19,000 (≈46%). "That's why I think sometimes the blame of not getting tee times gets put on the public a lot," the staff member said, adding that members and nonmembers both compete for limited slots.
The committee examined whether ClubProfit offers an option to display players on open tee times. Committee members said the ClubProfit website lists such a feature, but staff said the committee's current contract did not buy that option. One committee member warned the feature could enable "cherry-picking"—allowing a golfer to choose or reject who they play with on open slots—while another noted staff fields phone calls regularly asking who will be on a tee time.
"ClubProfit may offer that as an option," a committee member said, "but we did not purchase it in our contract; if we wanted it there would be an additional cost." Members asked staff to determine how recently ClubProfit added the feature, whether it applies only to open tee times, and how much it would cost to add. Staff said they would investigate pricing and return with options for the committee to consider.
Committee discussion also emphasized that complaints about access are amplified by higher overall utilization and the lottery/points systems for some tee-time allocations. Several members urged balancing transparency with fairness and protecting member benefits. No decision to purchase the feature was made; staff will report back with a cost estimate and policy implications at a future meeting.
