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Greensboro City offers optional protection plans for homeowners’ water and sewer service lines

Greensboro City · April 13, 2026

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Summary

Greensboro City said it is partnering with Service Line Warranties of America to offer voluntary protection plans that cover exterior water and sewer lines on private property connecting to city utilities. The city said participation is voluntary and will not affect utility rates.

Greensboro City is partnering with Service Line Warranties of America to offer optional protection plans for homeowners’ exterior water and sewer lines that connect to the city’s utility system, a Greensboro City staff member said.

The announcement said city crews handle repairs to utility lines located under public roads, but homeowners are responsible for maintaining the portion of water and sewer lines that run across their private property and connect to their homes. The protection plans would cover those privately maintained exterior lines and could help homeowners cover repair costs.

The staff member emphasized that participation in the program is voluntary and that enrolling would not change residents’ utility rates. For more information, the announcement directed residents to slwaplans.com/greensboro.

There was no vote or formal action recorded; the statement was presented as informational and enrollment is described as an optional, third-party service. The city did not provide pricing details, agreement terms, or start dates in the announcement.