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DPH investigator outlines complaint-driven physician-investigation process
Summary
Chris Andresen, chief of practitioner licensing and investigations at the Department of Public Health, gave an orientation on how complaints are handled, including interim consent orders, consultant reviews and confidentiality rules; he said the department receives roughly 1,800 complaints a year across about 70 professions.
Chris Andresen, chief of practitioner licensing and investigations at the Department of Public Health, briefed the board on how the agency handles complaints against health professionals, saying the process is complaint-driven and designed to protect public safety while ensuring due process.
Andresen told the board the department receives about 1,800 complaints a year and licenses roughly 70 professions. He described an initial jurisdictional screening, steps to assess severity and possible resolutions, and the use of interim consent orders or voluntary surrender when there is an immediate risk. "The respondent agrees, I will refrain from practice during this…
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