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Town manager apologizes after 1 a.m. Code Red community alert; council to review emergency notification platform
Summary
Town Manager Sean M. Kimball apologized for an erroneous 1 a.m. community alert and said conversion from the Code Red platform to a new system created database and prompt errors; the town is investigating and considering alternatives including Everbridge.
Town Manager Sean M. Kimball apologized to the council and residents for a mistaken community alert that went out at 1 a.m. and said the town is investigating the cause and possible alternatives for its emergency-notification platform.
Kimball explained the town recently migrated from Code Red to a different platform (Scribe24/OnSolve) and that conversion issues have produced hiccups, including duplicative…
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