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City launches redesigned website and CivicSend newsletter; staff promise clearer access to services
Summary
City staff presented the new Department of Information and Community Engagement (DICE) website and a CivicSend e-newsletter service. Staff say the site is mobile-first, ADA-focused, and will host a feedback form and a legislative plain-language summary; council members praised the improvements and asked staff to clarify contact paths for building complaints.
City staff on April 15 showcased a redesigned municipal website and a new e-newsletter service called CivicSend, saying the changes are designed to make city information easier to find and to improve two-way public engagement.
"Our information was there. Was it easiest to find? It was not," the DICE presenter said, describing the department’s decision to prioritize accessibility and a mobile-first layout. The presentation described a new “New Projects” menu for ongoing contested projects, a…
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