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Committee adopts bill requiring utilities to keep written disconnection policies for customers with life‑threatening conditions
Summary
The Senate Regulated Industries Committee unanimously passed HB 641 after adding an amendment that requires customers to provide written medical documentation certifying that loss of electric service would aggravate their illness; sponsor Representative Lim and a constituent who uses medical devices testified in support.
The Senate Regulated Industries Committee on Thursday unanimously approved House Bill 641, which requires electric suppliers to have written policies on handling service disconnections for residential customers with serious, life‑threatening medical conditions and to provide those policies on request.
Representative Lim, the bill sponsor, told the committee the measure is narrowly focused on customers who would be endangered by a disconnection — citing people who rely on LVADs, ventilators, oxygen concentrators and refrigeration for medicines — and said the goal is transparency and consumer protection. "Simply having a policy and being able to…
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