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Code enforcement reports $32.1 million reinvested, mobile‑vendor module ready and rental registrations rise

Hanover Borough Council · April 15, 2026

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Summary

Department of Code Enforcement reported 2025 activities — 3,554 public encounters, 265 zoning permits and $32,117,780 in reinvestment — and announced an iWorkU software revamp (saving $10,000) and a mobile‑food‑vendor module launching May 1; rental registration now exceeds 2,016 units.

Chris Miller, speaking for the Department of Code Enforcement, presented a multi‑point update to the borough council on April 7 covering staffing, 2025 statistics, software upgrades and upcoming community outreach.

Miller reported the department handled more than 3,554 complaints/encounters in 2025 (only 22 unfounded), issued 265 zoning permits and 252 building permits, and noted $32,117,780 in reinvestment in the borough during the reporting period. He highlighted a successful blight program and an abandoned‑vehicle effort that has removed hundreds of vehicles from borough streets.

Miller said the department’s rental‑registration program has recorded more than 2,016 units to date; staff began imposing penalties and late fees on April 2, 2026 under the approved fee schedule. He told council the department has reduced delinquent rental fees from 2025 to about $910 and is collecting approximately $69,890 in 2026 to date.

On technology, Miller described an iWorkU platform revamp completed in April that yielded an estimated $10,000 in savings and added features including a mobile‑food‑vendor module scheduled to go live May 1, enhanced violation‑notice templates available on officers’ tablets, and a vacant‑property module. Miller said the changes will allow officers to complete more work in the field and improve reporting.

Miller closed by describing planned outreach for 2026 (rental‑information sessions, code and zoning education with realtors, glove/hat and bicycle drives coordinated with parks and churches) and thanked staff for operational improvements. Council members requested a copy of his slide deck; Miller indicated staff would distribute it.

No formal council action was taken on the presentation; members praised operational improvements and asked to coordinate on upcoming outreach events.