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Shoreline council hears police services report as response times improve and RACER expands
Summary
City police leaders told the Shoreline City Council that 2025 response times improved, staffing is recovering from a recent dip, RACER mental-health co-responder contacts rose and complaints and uses of force remained low. Councilors pressed for details on RACER coverage and long-term staffing plans.
Shoreline officials on April 13 heard a detailed police services report highlighting improved emergency response times, expanded mental-health co-responder work and efforts to rebuild staffing after a multi-year shortfall.
Police Chief Tommy Collins told the council the department currently counts 53 full-time employees, including two captains and 47 deputies, and reported nine vacancies as of Jan. 1. “We were at 90% staffing last July; we’re trending back from a low point, but recruiting and retention remain our top challenges,” Collins said. He said the department has recently placed seven new hires in the academy.
Operations Captain Brian Angel said patrols logged 33,217 contacts in 2025 — an aggregate of dispatch calls, alternative call handling and officer-initiated…
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